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Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


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Individual information

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A cookie is not dangerous for your computer and it can not contain viruses. It detects only that you have visited our website from your computer. You can always delete cookies in your Internet settings.

We use cookies so that we can see where the user and visitors come from. This allows us to target information and marketing to make it as much relevant for you.

Read here how to delete or block cookies: minecookies.org/cookiehandtering


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The information you provide to Ja-Radio, is protected. This means that we never resell or give out your information.